Cegal has grown to be a leading technology partner for the energy sector with global presence and established credentials, but we are far from done. Now we are set to embark on the next exiting chapter, with a revitalized commercial organization and clear focus: One Cegal accelerating strategic Customer Journeys and to win more globally.   

Director Customer Journeys 

We are passionate about creating digital success stories by transforming complex IT challenges into innovative solutions. With profitable international growth, outstanding customer satisfaction, and a track record of exceptional service, we are driven to deliver world-class value to our customers every day.  

As Director of Customer Journeys you will lead and develop the team responsible for all our existing customers, with clear focus on accelerating growth through up- and cross-selling and to ensure we continuously present and deliver clear and tangible business value for each Customer. 

We are looking for an experienced and commercially proven director that can be a strategic executive advisor to prioritized customers and lead the change in designing and managing Customer Journeys that deliver on our growth objectives and align with Cegal’s strategic vision. You’ll be empowered to think strategically, collaborate globally, and shape the digital transformation journeys for leading energy organizations. If you’re ready to take our Customer Journey team to the next level, we’d love to hear from you. 

As Director Customer Journey you will be accountable for:

• Cegal’s up-selling & cross-selling 
• Designing, managing and driving the portfolio of Customer Journeys according to Cegal’s overall strategy  
• Foster a commercial and customer-oriented mindset and encourage actions leading to closing of new contracts with added business value as the key driver 
• Manage and drive a global pipeline (1-3-5 years perspective) with YoY target increase for all customer with dedicated Customer Journey.  
• Alignment of initiatives to ensure ONE Cegal towards Customers 
• Efficiently land, adopt, expand and renew our products and services by acting as a strategic advisor providing tangible business value to our Customers 
• Present, explain and align financial Customer Journey numbers and overall portfolio status for all strategic accounts 

Who are you? 

You are a proactive and innovative leader with a strong commercial mindset and excellent track-record. You have the ability to understand and evaluate customers' needs as well as to foster innovative solutions by driving collaborative discussions and actions. To thrive and succeed in this role you should:​ 

• Have domain knowledge from the energy sector (oil & gas, power and renewables)​ 
• Have commercial leadership experience from both cloud technology and consulting organizations​ 
• Be highly skilled at defining and executing on customer strategies and plans​  
• Have international experience​ 
• Have a proven track record of driving large tenders into successful wins​ 
• Be market oriented with a data driven and analytical skillset 
• Have positive people & collaboration skills and ability to create followership ​ 
• Be curious by nature and motivated by both learning and teaching ​ 
• Have great presentations skills and storytelling abilities, with experience presenting to CxOs and board level executives 

Why us?  

Because at Cegal - You matter. As a Cegalian you will be seen, heard, and appreciated. You are part of an Inclusive working environment where you can be your true self, and bring all your skills, experience and personality into the workplace.  We are problem solvers who don’t hide behind technical jargon and fancy buzzwords. Instead, we make the complicated easy to understand and turn complexity into digital success stories. We call that being Fuss Fighters.   

You will work with colleagues who are Super Skilled in their fields, and experience how our diversity encourages creativity, innovation and knowledge-sharing. We are passionate about technology and have a culture of learning from others, sharing knowledge and growing.  

At Cegal we are dedicated to creating a work culture that is flexible, accommodating, and inclusive of diverse needs. A balanced approach to work and personal life leads to happier and more productive individuals. We prioritize employee well-being and support work-life balance. You give and receive– You matter. 

What’s in it for you? 

Working in Cegal you have great opportunities for professional development and social engagement: 

• Career paths - Advance your career with trainee programs, mentorship, growth dialogue. 
• Influence - Ideal company size - global impact, yet stand out and make a difference 
• Professional growth – Benefit from a training budget and dedicated time for learning and growth, while enjoying access to digital courses and our very own certification center.  
• Fun at work - 870+ employees, 20+ social clubs, including football, game nights, wine tasting, and company trips.  
• Technology - We are passionate about new tech. Test the latest technologies and learn how to implement them in real-world scenarios. 
• Work-life balance - Enjoy a supportive and flexible work environment that enables you thrive both professionally and personally. 
• Diversity - support diversity in the tech industry through our Diversity at Cegal initiative, Women at Cegal network or our platinum partnership with the Oda Network 

Want to know more about these and other benefits? Visit our careers page: https://www.cegal.com/en/careers/working-at-cegal 

We know ChatGPT can write a perfect motivational letter, but we don't want perfect - use the cover letter as an opportunity to let us in on the real, unique and imperfect you! 

We can't wait to hear from you and explore a common future. 

Location: Stavanger 

Questions?  

Contact Talent Acquisition Specialist Joachim Croft Guslund - 936 88 797

This is a direct Company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have a valid working visa for Norway. Cegal does not sponsor visas. Finalist candidates will be asked to consent to a background check according to our security routines. We will ask all candidates to disclose potential ties to high-risk and sanctioned countries.