IT Engineer - VDI and Citrix
Are you passionate about enterprise IT operations and modern workplace technologies? Do you want to build your career in a global technology company where Malaysia plays a central role, not a support one?
We are expanding our 24/7 Operations hub in Malaysia – our main Asian delivery centre – and are looking for skilled IT Engineers with experience in Windows environments and Virtual Desktop Infrastructure (Citrix). From Malaysia, you will support mission-critical IT services for both regional and international energy customers, working closely with global teams across Europe, the Middle East and Asia Pacific.
As part of our the 24/7 operations team, working hours will be 11 pm - 7 am Monday – Friday, and part of the weekend shift rotation (5AM - 1PM , 9AM-5PM , 11PM-7AM). Work during public holdiays will be required.
What you’ll do
As part of our operations team, you will work independently and collaboratively to ensure stable, secure and high quality IT services.
Your responsibilities include:
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Operating and maintaining HPD, VDI and Citrix environments
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Troubleshooting and resolving incidents and changes related to Citrix, Intune, Entra ID (Azure AD) and Microsoft 365
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Patching and updating Windows OS, applications and middleware
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Handling incidents, requests and changes via ServiceNow
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Managing certificate, event and license handling
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Actively contributing to continuous improvement initiatives
Your technical background
You bring hands-on experience from several of the following areas:
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Microsoft Windows OS technologies
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Citrix Virtual Desktop Infrastructure (VDI)
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Citrix Machine Creation Services (MCS)
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Group Policy management
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PowerShell and other scripting
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Microsoft Azure
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Active Directory & Entra ID (Azure AD)
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Microsoft 365 / O365 (general to intermediate level)
Who you are
You take ownership and pride in delivering reliable IT operations. You are:
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Reliable, responsible and able to work independently
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Strong in ownership and accountability
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Proactive in identifying improvements
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Comfortable working in a 24/7 operational environment
What you bring
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3–5 years of relevant IT operations experience
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Relevant technical certifications
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Fluency in spoken and written English
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Fluency in spoken and written Bahasa Malaysia
Why work with us in?
At Cegal, people and culture come first. We support each other, live our values, and believe in one clear promise: At Cegal – you matter.
Malaysia is our main Asian operations hub, giving you exposure to global customers, platforms and enterprise scale environments.
What makes us different is the combination of deep energy industry expertise and advanced technology. We build solutions that work in real operations, not just on slides.
We care more about impact, not titles. With colleagues from 40+ nationalities, diverse perspectives strengthen outcomes and good ideas travel fast.
If you like improving how things are done, you’ll have room to do it here. We value people who lean forward, take ownership and create clarity in complex environments.
Raising the bar. Real impact. Technology grounded in deep energy expertise.
What we offer
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Competitive salary and benefits
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Medical & insurance coverage
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Global IT environment with modern technologies
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Focus on continuous learning with rewards for achieved certifications
Ready to grow your IT career in Cegal’s main Asian hub? We’d love to hear from you
Questions?
Please contact Yugen Rao Gangiah, Team Lead Customer Operations HPD Malaysia (+ 60 169 407 370)
This is a direct Company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have the right to work in Malaysia. Cegal does not sponsor visas. Finalist candidates will be asked to consent to a background check according to our security routines.