Customer Journey Owner  

Cegal has grown to be a leading technology partner for the energy sector with global presence and established credentials, but we are far from done. Now we are set to embark on the next exiting chapter, with a revitalized commercial organization and clear focus: One Cegal accelerating strategic Customer Journeys and to win more globally.  

Customer Journey Owner

We are passionate about creating digital success stories by transforming complex IT challenges into innovative solutions. With profitable international growth, outstanding customer satisfaction, and a track record of exceptional service, we are driven to deliver world-class value to our customers every day.  

As Customer Journeys Owner you will be responsible for designing, managing and driving your portfolio of Customer Journeys according to Cegal’s overall strategy. With a clear focus on accelerating growth through up- and cross-selling you will ensure that Cegal continuously presents and delivers clear and tangible business value for each customer. 

We are looking for an experienced, self-driven sales and business development professional who is market oriented and possesses a data-driven and analytical skillset. By combining these you can see the bigger picture and provide guidance and advice leading to new wins.

You will be part of a greater sales and commercial team and act as an important part of Cegal’s winning strategy.

As our Customer Journey Owner you will be accountable for:

Strategic pipeline management:

• Manage and drive a global pipeline (1-3-5 years perspective) with YoY target increase for a dedicated list of customers.
   

Collaboration and knowledge sharing:

• Close collaboration with the BD & Tender team to push and pull knowledge and insight into dedicated win strategies and Customer Journeys.
• Alignment of initiatives to ensure ONE Cegal towards a dedicated list of Customers.
• Present, explain and align financial Customer Journey numbers and overall portfolio status for a dedicated list of strategic accounts.

Customer-centric approach:

• Efficiently land, adopt, expand and renew our products and services by acting as a strategic advisor and providing tangible business value.
• Enable early involvement from relevant delivery teams to ensure all new workload is properly planned for.          
• Foster a client mindset and encourage actions leading to closing of new contracts with added business value as the key driver​.

Who you are?

You are proactive and innovative with a strong commercial mindset. You have the ability to understand and evaluate our customers' needs as well as to foster innovative solutions by driving collaborative discussions and actions across entire Cegal. To thrive and succeed in this role you should also:​

Domain knowledge in energy sector:

• Have domain knowledge from the energy sector (oil & gas, renewables)​
• Have experience from both cloud technology and consulting organizations​

Proven track record:

• Have international sales and customer management experience​.
• Have a proven track record related to driving opportunities into successful wins.
• Be market-oriented with a data-driven and analytical skillset to see the bigger picture and provide guidance.

Strong people and presentation skills:

• Have positive people & collaboration skills. ​
• Be curious by nature and motivated by both learning and teaching ​
• Have strong presentations skills and storytelling abilities. Speak both fluently Norwegian and English. ​
• Define and present plans to CxOs and board level executives, both internally and with customers.

Why us?

Because at Cegal - You matter. As a Cegalian you will be seen, heard, and appreciated. You are part of an Inclusive working environment where you can be your true self, and bring all your skills, experience and personality into the workplace.

We are problem solvers who don’t hide behind technical jargon and fancy buzzwords. Instead, we make the complicated easy to understand and turn complexity into digital success stories. We call that being Fuss Fighters. 

You will work with colleagues who are Super Skilled in their fields, and experience how our diversity encourages creativity, innovation and knowledge-sharing. We are passionate about technology and have a culture of learning from others, sharing knowledge and growing.

At Cegal we are dedicated to creating a work culture that is flexible, accommodating, and inclusive of diverse needs. A balanced approach to work and personal life leads to happier and more productive individuals. We prioritize employee well-being and support work-life balance. You give and receive– You matter.

What’s in it for you?

Working in Cegal you have great opportunities for professional development and social engagement:

• Career paths - Advance your career with trainee programs, mentorship, growth dialogue.
• Influence - Ideal company size - global impact, yet stand out and make a difference
• Professional growth – Benefit from a training budget and dedicated time for learning and growth, while enjoying access to digital courses and our very own certification center.
• Fun at work - 870+ employees, 20+ social clubs, including football, game nights, wine tasting, and company trips.
• Technology - We are passionate about new tech. Test the latest technologies and learn how to implement them in real-world scenarios.
• Work-life balance - Enjoy a supportive and flexible work environment that enables you thrive both professionally and personally.
• Diversity - support diversity in the tech industry through our Women at Cegal network and our platinum partnership with the Oda Network

Want to know more about these and other benefits? Visit our careers page: https://www.cegal.com/en/careers/working-at-cegal

Does this opportunity trigger your curiosity? Get in touch today!

We know ChatGPT can write a perfect motivational letter, but we don't want perfect - use the cover letter as an opportunity to let us in on the real, unique and imperfect you!

Location:

Stavanger or Oslo

Questions?

Contact the hiring manager

Magnus Grønås, Director Customer Journey / +47 98 28 24 00

Or People Experience

Adelaida Ures Sævild, Recruitment and Development Specialist / +47 94 85 10 02

This is a direct company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have a valid working visa for Norway. Cegal does not sponsor visas. Finalist candidates will be asked to consent to a background check according to our security routines. We will ask all candidates to disclose potential ties to high-risk and sanctioned countries.